HEALTH CHARTER

Hygiene and protection measures

Our absolute priority has always been to look after your health and well-being. Rest assured that we welcome you in conditions of prevention and distancing that meet all the requirements and health regulations in force to protect you. Our teams work on this subject to ensure permanent vigilance within our Hotels and Houses in order to apply the governmental directives and the advice issued by the public health authorities.

‍

Before and on arrival

- Request documents by e-mail to complete and accelerate the check-in procedure

- Check-in directly in the room

‍

Within the entire institution

- Each member of staff is trained in barrier procedures and in respecting health rules in the workplace

- Provision of dispensers of hydro-alcoholic solution in all areas open to the public and in all staff rooms

- Provision of masks for people staying in or visiting the hotel

- Respecting the minimum distance in each interaction

- Regular disinfection of common areas following a strict protocol and using certified equipment and products

- Reorganisation of employee and customer traffic flows

In restaurants

- Provision of a hydro-alcoholic gel at the entrance

- Wearing of masks for the kitchen and dining room teams

- Respecting the minimum distance between tables

- Menus (laminated and disinfected after each use) available on request

- Systematic disinfection of furniture between each service

‍

In rooms and suites

- A sanitary kit with mask and hydro-alcoholic gel will be provided in your room on arrival

- No touching or handling of customers' personal belongings

- Daily disinfection of the rooms according to a strict protocol and with certified equipment and products

‍

In room service

- Menu only available on TV

- Order taking by telephone

- Information on the room delivery procedure communicated when the order is placed

‍

‍